FAQ's

Where are you based and can I see your work in person?

My art studio is in the Cotswold town of Bradford-on-Avon, near the city of Bath.  if you would like to see my work in person, please contact me to arrange a viewing.

 
What type of materials do you use and how do you finish your paintings?
 
I paint mostly with acrylic, I occasionally include oil pastels and other mixed media as a part of my creative process.  Most, but not all, canvas originals are varnished to protect your painting from dust and light.
 
I own a business, gallery or store and I'd like to display your work.

Thank you so much for your interest!  For enquiries about representation, licensing or wholesale opportunities, please contact me by email or submit your enquiry via my contact page.


Do you work with interior designers?

Absolutely!  I would love to discuss your client's vision with you.  To discuss your requirements, please contact me to arrange a consultation.


What is the difference between an 'Original Painting vs. a Giclée Print'?

Original paintings are hand painted by me using acrylic and mixed media, these are unique, one of a kind pieces.  Giclée prints are copies of my original paintings, they have been photographed at high resolution and printed onto high quality canvas material.

 
Do you do commissions?

Yes I do.  Please visit my commissions page for more information.

 
Do you ship internationally?

Yes.  For UK and international shipping information, please see shipping and returns.

 
How are shipping costs determined?

Shipping costs are calculated based on the price, weight and dimensions of the art work(s) and the shipping destination.  Shipping costs include packaging and handling.  Please note that art work may be subject to duties, taxes and/or fees according to your country's regulations. 

Please consult your local customs office for more details about duties and taxes. For a shipping cost estimate, please contact me by email or submit your enquiry via my contact page.


How will my large artwork be shipped to me?

Due to shipping constraints with local and international couriers, larger paintings may have to be removed from their stretcher bars (internal wooden frames) and shipped in a postal tube to your destination.  You will then need to have these re-mounted by a local framer.  If you think this may apply to you and you need more information, please contact me to discuss further.
 
Shipping within the UK:
Paintings are shipped flat in a box or package.  The largest painting that is shipped flat is 30x40 inches or 24x48 inches.  These are ready to hang on your wall straight from the packaging.  You may decide you want to frame these yourself.
 
Anything larger that a 30x40 inches or a 24x48 inches painting is removed from the wooden stretcher bars and rolled and then shipped in a tube.  An experienced local framer will be able to re-stretch your painting for you, please contact them directly for pricing.

International Shipping:
All paintings larger than 12x12 inches will be removed from stretcher bars and shipped rolled in a tube.  All paintings smaller than 12x12 inches are shipped flat in a box or package.



Will 'Out of Stock' paintings ever be restocked?
 
Sadly not.  All paintings are one of a kind originals, therefore I am unable to paint another exactly the same.  I do recreate similar pieces with similar colour schemes so always check back for my newest listings or contact me to discuss a commission.

 
How long does it take for me to receive my artwork?
 
All items are ready to ship within 4 weeks.  Giclée prints are made to order, although currently this service is on hold.  All items are shipped and are estimated to arrive 5-7 business days after shipment.  Please allow 3-4 weeks for international orders to arrive.  This is just an estimate, individual locations may vary.

 
How do I care for my painting or print?
 
Original paintings should be dusted regularly with a soft cloth or brush and should be kept out of direct sunlight.  Keep away from all direct heat sources to preserve the quality of the painting and keep away from water.  If your canvas has been sent to you rolled in a tube it should be framed as soon as possible to avoid damage.  A local framer will be able to mount your canvas on to stretcher bars to re-create the original look of the painting before shipping.

 
Please feel free to contact me if you have any further questions that haven't been covered here.

Worldwide Shipping!